The Department of Maternal and Child Health of National Health Commission recently released the 2020 performance appraisal report of the maternal and child healthcare institutions in China. Among 249 tertiary maternal and child healthcare institutions, Wuhan Maternal and Child Healthcare Hospital ranked ninth (A++), stepping into the first echelon.
The performance assessment of maternal and child healthcare institutions is a comprehensive evaluation of hospital's operation and development from five aspects, namely, jurisdiction management, service provision, operation efficiency, sustainable development and satisfaction evaluation, which is a baton to guide the comprehensive, balanced and scientific development of hospitals. Wuhan Maternal and Child Healthcare Hospital has achieved the continuous transformation and upgrading of medical and healthcare services by continuously focusing on jurisdiction management, strengthening discipline construction, carrying out operation management, and promoting sustainable development.
1. Develop new ideas for our work, and comprehensively improve the health of women and children. Give full play to the "leading" demonstration and guiding role of the maternal and child healthcare community of the city, and drive the comprehensive improvement of the maternal and child healthcare hospitals in each district in terms of management, service, quality and capacity. The main indexes including maternal mortality rate, infant mortality rate and mortality rate of children under 5 years of age in the city are at a historical level and in a leading position in the province. The regional coverage rate of health education can reach 485%, and the business guidance rate in the jurisdiction remains above 300%. The ability to prevent and control birth defects in the city has been continuously enhanced, and the benefit programs such as prenatal noninvasive genetic testing, two cancer screening, and neonatal disease screening have been deepened.
2. Focus on the whole life cycle, and build the whole service chain of childbirth. For the purpose of providing comprehensive and full-cycle health services for women and children, we will establish and improve the whole-process service system, process, supervision and long-term improvement mechanism for childbirth, so as to provide full-chain linking services covering pre-pregnancy, pregnancy, delivery, postpartum and children. By means of information construction and other approaches, women and children who come to the hospital are guaranteed to receive full health management and comprehensive healthcare through referral services, so as to achieve the deep integration of health care and clinical care. We will provide systematic and standardized eugenic and postnatal care services for women and children covering pre-pregnancy assessment, pregnancy examination, prenatal screening and diagnosis, assisted reproduction, delivery, neonatal disease screening, child healthcare and other links.
3. Focus on high-quality service, and make people satisfied. Adhering to the public welfare and strengthening social responsibility, our hospital will successively establish the first "one-stop" Children's Neurological Center and Children's Physical Examination Center in the province, and set up the second-child clinic, prenatal diagnosis clinic, family-oriented delivery room, postpartum rehabilitation, early childhood development, day surgery center and other characteristic services. Relying on Internet medical means including appointment diagnosis and treatment, online payment, online inquiry, referral and WeChat push, we will create a seamless "one-stop" service chain, take multiple measures to continuously optimize the service process, improve the comprehensive service quality, meet the diverse needs of patients, and improve the medical experience.
The hospital has successively passed the "Class A Tertiary" review for women and children healthcare hospitals, improved the "four business departments" of women and children healthcare hospital, and established Neurosurgery Department, Children's Cardiac Intervention Department, Breast Surgery Department, Nuclear Medicine Department, Stem Cell Transplantation Center, Reproductive Medicine Center and other specialist departments.Ten major medical centers have been gradually established, 28 provincial and municipal key specialist departments have been set up, and the system of specialized disciplines has been improved and enriched. The International Medical Department is established to serve the internationalized Wuhan. "Wuhan Children's Hospital and The Sixth Affiliated Hospital of Tongji Medical College of HUST" have been established, and entered the ranks of first-class university affiliated hospitals in China, with more than 300 students in normalized training. The Institute for Women's and Children's Health has been established, and new breakthroughs have been made in the collaborative development of medicine, education and research, with the strength of specialized disciplines increasing year by year. The "troika" of Hubei Children's Medical Center, Hubei Pediatric Medical Alliance and Hubei Provincial Pediatric Medical Quality Control Center are leading the development of the pediatric cause of the whole province. The "Wuhan Maternal and Child Health Community" has been established to continuously improve the city's maternal and child healthcare service capacity. The "Sunshine Baby" charity relief fund has been launched, helping a total of 5,435 needy children with serious diseases. During the epidemic, our hospital, as the only designated hospital for the treatment of children with COVID-19, has made every effort to win the battle against COVID-19 pandemic in Wuhan. Our hospital has won many honors, such as "National Advanced Collective Fighting Against COVID-19 Pandemic", "National Civilized Unit" and "May Day Labor Award of Hubei".
We will keep making ceaseless efforts and improvements. Wuhan Maternal and Child Healthcare Hospital will continue to take performance appraisal of national tertiary maternal and child healthcare hospital as the starting point, the reform and innovation as the power, the discipline, talent team and information construction as the support, the medical quality, medical service, medical education, clinical research, and hospital management promotion as the focus, and the high quality development index of public hospitals as the criterion under the leadership of the party committee of hospital, so as to take the initiative to serve and integrate into the construction of "Five-center" modern Wuhan, and carry out the concept of clinically-centered and patient-centered service, thus showing new achievements in the new development pattern of "one hospital with three campuses", and promoting the hospital's medical service and management ability to a new level.